Special HTML characters and tags in BMC Service Management Process Model - Documentation for BMC Remedy IT Service Management Suite 19.08
BMC Service Management Process Model uses some special, non-standard HTML characters and tags.
Special HTML characters
BMC Service Management Process Model uses special HTML characters, which are explained in the following table:
Special HTML characters in BMC Service Management Process Model
Characters | Description |
|---|---|
" | This character is displayed as a single quotation mark. It differentiates between the HTML code and characters that need to be displayed. |
… | This character is displayed as an ellipsis. It is used, for example, to display the status "Waiting for...". |
  | This character is displayed as a nonbreaking space,which does not allow a line break between words. It is also used when multiple spaces need to be displayed is succession; HTML would otherwise display only a single space. |

 | This character inserts a line break in tooltips. Browsers that use Mozilla do not support multiple lines in tooltips. This is the only functionality that customers who use Mozilla cannot use. |
© | This character displays the copyright symbol underneath the process model home page. |
< | This character displays the less than sign. |
> | This character displays the greater than sign. |
® | This character displays the registered trademark symbol. |
Special HTML tags
The <nobr> and </nobr> HTML tags are used in BMC Service Management Process Model:
The text placed between these tags does not break across a page. For example, words ending in (s) that are close to the end of a line are placed between these tags to make sure that the browser does not place a line break just before the (s).