Infrastructure Change Master - Documentation for Remedy Change Management 8.1

Infrastructure Change Master is like an administrator for BMC Change Management. The user with this permission can perform the same functions as that of a Change Manager or a Change Coordinator that belong to the assigned support groups. However, the Change Master need not belong to any support group, and is not required to have any functional role to perform the following functions:

• Create change request.
• Modify all change requests and tasks independently of any functional roles or support group affiliations.
• Edit tasks within the change request.
• Execute the change request to completion. 
• Edit the change request after it is closed (Infrastructure Change Master cannot change class, status, dates, and add new tasks, and, an ad-hoc approver).

Additionally, users with Infrastructure Change Master permission can perform the following administrative functions (same as the Change Config User)